Our personal outcomes evaluation framework template is held within our software, OutNav, and can be used by services to assess contribution towards improving outcomes for people. Viewing the template does not require an OutNav subscription.

The evaluation framework builds on our approach to evaluating complex, people based change and draws on our experience of working with 100s of relational and personal outcome focused services over the past 15 years.

Graphic showing an animated character in purple, wearing glasses, reviewing a digital report on a tablet. To the left, a stylized browser window with a dashboard of colorful status stepping stones within a simplified outcome map, connected to a padlock icon by a dashed arrow, symbolizing secure data transfer to the tablet screen displaying the same information.

The template includes:

  • An outcome map that shows how the relational aspect of services supports the change process.

  • Risks and assumptions that capture the things that commonly go wrong and what needs to be in place for the service to be successful.

  • A range of example evidence sources that organisations typically use to evidence specific aspects of the change process

  • Some success criteria that can be used to guide thinking about progress.

Access the framework

Terms and conditions

The personal outcomes evaluation framework template is shared with a Creative Commons licence that allows you to adapt it with credit to Matter of Focus as the originator.

We do ask for some information from you so we can understand who is interested in this work. We will also send you details of our free webinars and related content we think you’ll find of interest. We store the information you provide us in our communications tool Insightly. Your data is secure and will never share it with a third party. You can unsubscribe at any time by following the link at the bottom of our emails. Please see our privacy policy for details.

After clicking submit, you’ll be forwarded to the template in an OutNav report. Please be aware that the report cannot be viewed on small screens, such as mobile phones and small tablets. If you’re on a handheld device, please check your email (including junk folders!) for the report link and access it later.