Available to everyone working within OutNav, our online help sessions can be booked from within the tool.

These sessions are free to access as part of all OutNav subscriptions. A member of the Matter of Focus team is on hand to help with any aspect of our approach or software. For example:

  • a general introduction to the tool
  • help with tool functionality
  • help with the approach
  • sense checking outcome maps, pathways or stepping stones
  • help to refine stepping stones
  • support with data analysis

Pick a time that suits

We offer a range of times to choose from. Each session is 15 minutes with a member of our team, but if we need more time to help you, we will arrange this with you during the call.

How to book

Log into OutNav and you’ll see the ‘Need some help?’ panel on the right hand side of your dashboard. Follow the link, find a time that suits and complete the short booking form. You can chose whether to meet on Microsoft Teams or Zoom.

Having one-to-one guidance in the drop-in help sessions was really helpful. We had individual support to help us refine our pathways and stepping stones, which was invaluable.

OutNav Community member, Ben McCallum from Edinburgh & Lothians Greenspace Trust