Do you need to assure the quality of your services – either by reporting to your own framework or to one required by funders or regulators?
We are currently exploring how OutNav can help organisations. So far our learning suggests that OutNav can:
-
Ensure all of the information for QA is recorded well.
-
Enable the central coordination of quality processes across dispersed services.
-
Provide opportunities for learning.
-
Impress inspectors with an organised and efficient system.
Case study
Penumbra Mental Health is a a large pioneering charity supporting just under 18,000 people across 75 wide-ranging services.
In this webinar, Stephen Finlayson, Head of Improvement and Innovation at Penumbra, chats to Sarah Morton about developing their quality assurance framework in OutNav and the benefits this has brought them, particularly over a period of significant growth.