We are fortunate to work with a range of inspiring and pioneering organisations who have outcomes at the heart of what they do. Here is a brief taste of some of our current and completed projects.

Age Scotland

We are delighted to be working with Age Scotland to support the evaluation of their Dementia Awareness Training. This programme of training has been jointly funded by the Life Changes Trust and the Robertson Trust and builds on previous courses delivered by Age Scotland.

BOLD About Dementia

Matter of Focus are delighted to be the evaluation partner for a significant investment from the Life Changes Trust, which has an ambition to make Scotland a place where people with dementia can flourish. We are working alongside the lead partners, Age Scotland, University of Edinburgh and Queen Margaret University, leading the evaluation process and supporting the team, their partners and persons living with dementia to use OutNav to evaluate their work.

Care Inspectorate

Matter of Focus is the evaluation partner for the Care Inspectorate Professional Development Award. Now in its second year, the Award is delivered by the Care Inspectorate to their own inspectors as well as staff in other organisations. We are working with the programme team to deliver an evaluation of their work to-date as and to develop a framework for continuing evaluation in OutNav.

Citadel Youth Centre

We worked with the Citadel Youth Centre to help them track the progress of their innovative families project, which targets vulnerable families through a universal approach. They used OutNav to demonstrate the effectiveness of their work with parents to the Big Lottery Fund.

Children and Young People Improvement Collaborative – Scottish Government

The Scottish Government’s Children and Young People Improvement Collaborative (CYPIC) have been using OutNav to evaluate their contribution to improving outcomes for children and young people in Scotland since 2018. They are using the system to evaluate the impact of time limited interventions, and to reflect on and continually advance their ongoing improvement work.

Clackmannanshire and Stirling Health and Social Care Partnership

Clackmannanshire and Stirling Health and Social Care Partnership are using OutNav to evaluate the implementation of Neighbourhood Care in Stirling. The team started working with Matter of Focus to map their outcomes in 2018 and have been reporting using OutNav since then. If you would like to find out more, please see our recent Evaluation stories webinar.

East Renfrewshire Health and Social Care Partnership

We are delighted to be working with East Renfrewshire Health and Social Care Partnership as they implement peer support approaches within their mental health and addictions service. We will be working alongside the partnership and intensively for 2020 supporting the services to continually learn from the peer support test of change and to embed learning more widely.

Edinburgh Community Health Forum

In 2018 we worked with Edinburgh Community Health Forum to develop a robust and sustainable monitoring framework that enables them to learn, improve the tell the story of the difference the work of the forum makes. They are now using OutNav to continually track their progress. 

In 2019 we started rolling out the approach with several of their member organisations to develop a collective approach to evidencing the contribution of community health organisations to reducing health inequalities in Edinburgh. These organisations are:

  • Care4Carers
  • Edinburgh and Lothian Green Space Trust
  • Health All Round
  • The Junction
  • LGBT Health Living Centre
  • The Ripple Project
  • Pilton Community Health Project
  • Volunteer Edinburgh
  • Wester Hailes Health Agency
  • Whale Arts

Edinburgh Long Term Conditions Service

Edinburgh Long Term Conditions Service provides support to people living at home with a long term condition. We have worked with them to map how their service contributes to improving outcomes for people. Three of the teams are using OutNav to learn, improve and monitor progress.

Edinburgh and Lothians Health Foundation

We are working with the Edinburgh & Lothians Health Foundation to develop an outcome map and build a framework to capture the learning from the Green Prescribing Project.

Future Pathways

Future Pathways offers help and support to people who were abused or neglected as children while they were living in care in Scotland. We have been working with Future Pathways as a learning partner since early 2018. We worked with them to map their contribution to outcomes and use OutNav to track their progress. We also carried out a scoping study for them, engaging with their registrants and staff to understand how well the service is working, what can be improved as well as the difference they make. We also offer supervision to their researcher Melvina, who is based with us one day a week. Future Pathways continue to use OutNav to underpin their embedded evaluation processes. For more detail about this work, please watch our Evaluation Stories webinar – A new approach to trauma-informed working.  

Global Partnership to End Violence Against Children.

We have been working alongside the Global Partnership to End Violence Against Children and the University of Edinburgh with the first global pathfinder city who have pledge to end violence against children – Valenzuela in the Philippines. We worked with the multi-stakeholder partnership to map how all the different stands of work will combine to help with their mission.

Health Technology Wales

We are working with Health Technology Wales to help them map and track their strategic, national approach to the identification, appraisal and adoption of new health technologies into health and care settings across NHS Wales. They are using OutNav to help understand how their recommendations are put into practice to improve patient outcomes.

Healthcare Improvement Scotland

We have worked with teams within the ihub in Healthcare Improvement Scotland to test our software, OutNav, and help them develop a more co-ordinated approach to outcome monitoring, particularly for complex programmes of work. This has helped us understand more about how clients might use the different functionality of OutNav to share learning and good evaluation practice across larger organisations.


Includem is a youth support charity that works with young people to help them transform their lives. We are working with Includem to strengthen their understanding of how their work contributes to improving outcomes for young people. Together, we will map their activities to outcomes and work on a data audit to streamline how they get feedback on progress, so that they can continually learn and improve as well as tell a robust story of the difference they make.


Kibble offers dedicated care and support for young people facing adversity or trauma. Residential Care, education, fostering, secure, psychological & YWD services. Kibble Education and Care Centre plans to use OutNav to strengthen their strategic approach to understanding how their work contributes to improving outcomes for young people, what is working well and what can be improved and to evidence the difference that Kibble makes to the young people and families that use their services.

Know Violence in Childhood Global Learning Initiative

Launched in New Delhi in November 2014, the Know Violence in Childhood Global Learning Initiative was established by multilateral institutions, non-governmental organisations and funding agencies concerned about the global impact of violence in childhood and the lack of investment in effective violence prevention strategies.

We worked with Know Violence on an evaluation of the outcomes they achieved, and to develop a framework for embedding and extending outcomes through the work of the Global Partnership to end Violence Against Children.

NHS Detect Cancer Early Team

As part of the national Detect Cancer Early Programme the NHS Lothian team is looking at how to reduce inequalities in cancer detection for people with learning disabilities and women from ethnic minority groups. We are working with the NHS Lothian Detect Cancer Early team to track their progress towards these outcomes.

NHS Education Scotland

We are supporting the evaluation of 14 projects funded by the Scottish Government to support the implementation of the Carers Act. The projects are being carried out by NHS Boards and are piloting approaches to improving the involvement of unpaid carers in hospital discharge. Matter of Focus is supporting the projects to run their own evaluations using OutNav, as well as drawing together learning across the projects.

NHS Lothian Minority Ethnic Health Inclusion Service (MEHIS)

We are working with Lothian Minority Ethnic Health Inclusion Service to develop an outcome focused evaluation framework that they can use to tell a robust story about the contribution of their work to reducing health inequalities for people from BME communities, asylum seekers and refugees.

NHS Lothian House of Care

NHS Lothian House of Care is focused on working across the health and social care system to encourage and enable more person centred and preventative approaches. We have worked with them to map the contribution of different people in the system to achieving this. They are using OutNav to evaluate the specific work they are doing with GP practices and across the health and social care system.

Obesity Action Scotland

Obesity Action Scotland provide clinical leadership and independent advocacy on preventing and reducing overweight and obesity in Scotland. We are supporting them to create an outcome framework and evaluation tools to track their contribution. They will be using OutNav to track their progress and evidence what difference they make.


Penumbra is a significant Mental Health Charity in Scotland. We are working with them to use our approach and OutNav to take a more strategic approach to learning, improving and telling the story of the difference they make. They bring considerable existing expertise in outcomes and have their own software tool IROC. We are excited to see how the two tools can complement each other to generate well evidenced understandings to inform decisions.

Police Scotland

We supported Police Scotland to build capacity to make better use of qualitative data for learning, improvement and performance management, running training for their analysts in qualitative data analysis for service improvement.

Public Health Reform – Scottish Government

Public Health Reform is a partnership between Scottish Government and the Convention of Scottish Local Authorities (COSLA). We worked with them to develop an outcomes framework that shows how the work of the Public Health Reform Programme will contribute to improving population health in Scotland, alongside other actors.

Reeltime Music

Reeltime Music aims to bring about a positive change in the lives of disadvantaged young people. They do this through the provision of affordable recording and rehearsal services; workshops and training; volunteering; and partnership projects. We worked with them to set up and implement a robust monitoring and evaluation framework across the organisation that links their activities to their outcomes.

Safe Inclusive Participatory Pedagogy

We have created an evaluation framework and supporting data collection for this Global Challenges Research Fund project across the Universities of Edinburgh (led by Prof. Kay Tisdall), Cape Town, Rio de Janeirio, Bethlehem, and Swaziland. The project investigates participation for very young children in fragile environments. It will engage relevant stakeholders and share learning.

Our work will help create one or more outcome maps to ensure the project is impactful and that data is collected consistently to demonstrate its contribution to change.

Scotland Reducing Gambling Harm (Health & Social Care Alliance Scotland)

The Scotland Reducing Gambling Harm project, run by the ALLIANCE, is a three year programme to ensure strategic responses are informed by the voice of people who have lived experience of gambling harms. Matter of Focus will be the evaluation partner for this work, working alongside the team to ensure that robust evaluation is built in from the start and to support continued learning and improvement.

Scottish Book Trust

Scottish Book Trust is a national charity that believes books, reading and writing have the power to change lives. We worked with them to help understand how they can work with outcomes, strategically and for specific programmes. We also helped them plan to build capacity for evaluation across the organisation.

Scottish Women’s Aid / The University of Edinburgh

We are working with Scottish Women’s Aid to establish and conduct an evaluation of the EU Daphne funded Justice and Child Contact Project in partnership with the University of Edinburgh. The project is focusing on improving children’s rights in the context of domestic abuse in four EU countries. OutNav will help to understand and share learning between these countries about what is working well.


Scotland’s National Arts & Early Years organisation, Starcatchers is using OutNav to track progress of their Creative Kin programme for kinship carers and children. They have an ambition to spread this learning and use the approach across all of their programmes and projects to understand and demonstrate the difference they make to the lives of young children age 0-5 and the adults who care for them.

Tasting Change (Wester Hailes)

We worked with the Tasting Change project, funded by the Aspiring Communities Fund and delivered by a partnership in Wester Hailes, to develop a robust monitoring and evaluation framework for the project.

Technology Enabled Care

Technology Enabled Care (TEC) is defined as “where outcomes for individuals in home or community settings are improved through the application of technology as an integral part of quality, cost effective care and support”.

The Transforming Local Systems Pathfinder Programme is supporting four partnership areas to redesign services with a focus on better use of technology. In the process the team are piloting several pioneering approaches to programme management, service delivery and service design.

We are supporting programme team to take a developmental approach to the evaluation of this work at three different levels to understand:

  • the work of the four pathfinder projects in their local context,
  • the support provided by the Programme Team, and
  • the value of the approaches underpinning the programme, including the use of technology, the Scottish Approach to Service Design and the Programme Management approach.

They will be using OutNav to work coherently and efficiently across the different levels of the evaluation.

Thistle Foundation

Our work with the Thistle Foundation has helped them to map how the work of the whole organisation contributes to improving outcomes for the people and communities they work. They are using our OutNav to help them systematically evidence key aspects of their work including training and funded projects.

UNICEF Global Kids Online

We are conducting an impact study of the Global Kids Online (GKO) research programme for the London School of Economics and UNICEF Office of Research – Innocenti, using the OutNav approach. The Matter of Focus team, assisted by Alexandra Ipince from UNICEF Innocenti, will collate existing evidence and feedback and interview key stakeholders to capture information on the impacts of the project over the last three years.

Updated 23/04/2020